You have probably made the decision that your office or facility could benefit from hiring a commercial cleaning company. You have started researching companies in the area and have maybe even spoken with a few on the phone or via email. Awesome! You are on the right track, but some companies may have mentioned a few restrictions that made you a little apprehensive about hiring them. We believe that all commercial cleaning companies should make the client experience a breeze and that you should feel confident in your decision and trust that you are involved in a positive relationship with your vendor. For those reasons, we have decided to put together some tips for finding a hassle-free cleaning company to make your workplace shine!
4 Things to Look for in a Hassle-Free Cleaning Company
1. No Long-Term Contracts
Many cleaning companies will give you a contract to sign that says you must use their service for an extended amount of time. This commitment could be anywhere from 6 months to 2 years depending on the company. Although this may not seem like a huge deal, it could become problematic if the cleaning company you decided to hire has you sign one of these contracts and their services are not on par with your standards. Not only that, but the cleaning company you signed a long term contract with could potentially change the scope of their services, pricing and more. Avoid this situation by reading everything before you sign or choosing a company that openly says that they do not do long-term contracts. Our team at MC Janitorial takes pride in what we do and always ensure that your office space doesn’t just look clean but is clean. We will never make you sign a long-term contract because we are confident in our work and know that we can not only meet but exceed your expectations.
It is so important to work with a commercial cleaning company that you can rely on. You and the vendor should decide on a specific schedule that does not disrupt or distract your employees. A cleaning company should not ever skip a regularly scheduled cleaning. Even missing one day could result in not only an unsightly Ideally, but you will also want to have cleaners come in after regular business hours. Okay, this all sounds well and good, but how do you know a cleaner is reliable before you hire them? Read their reviews online. This is the number one way to see what type of reputation the company has with other businesses.
3. Can They Back Their Work Up?
This tip isn’t as straightforward as the first two, but a cleaning company should be able to prove that they did a thorough job and used the correct equipment to make sure your office is clean. How does a cleaning company prove that a space is truly clean though? Well, there are a few approaches. We use MC Lights to show that areas are free from harmful bacteria that is invisible to the naked eye and could potentially make people sick. A few companies still perform the white glove test. Many just make the promise in a signed contract that they will fulfill these duties and guarantee their work. You don’t want to have a cleaning scheduled and come in the next day to find a dirty bathroom or crumbs all over the breakroom.
4. Ask About Sub-contractors
Some cleaning companies don’t have a dedicated crew and outsource cleaning jobs to independent contractors. Now, this isn’t necessarily a bad thing but you could run into some customer service issues or run the risk of having someone clean your space that isn’t properly trained. We highly suggest that you consider going with a company that does not use sub-contractors. We employ a trained and certified staff of cleaning teams led by our own onsite supervisors. This ensures consistency in how spaces are cleaned and we know exactly who cleaned your office or building if an issue were to arise.
At MC Janitorial, we strive to offer our clients a hassle-free cleaning experience and are 100% transparent when it comes to our services and relationships with our clients. We are passionate about providing cleaner, healthier environments, and an excellent client experience. Contact us today for more information about our cleaning services.